Reference

Terms That Govern Your sf90 Account

These terms set out what you agree to when you open and use an sf90 account — covering deposits via bKash, Nagad, and Rocket, how your wallet balance works, and what we expect from you.

Account eligibility appliesbKash · Nagad · RocketBangladesh-region accessWallet & withdrawal rules
sf90 Terms That Govern Your sf90 Account
HOW WE OPERATE

How sf90 Handles Your Account Data

We collect only the information needed to verify your identity and process your wallet transactions. Your account data is stored securely and is not shared with third parties outside of payment processing through bKash, Nagad, and Rocket. You can request a copy of your account data or ask us to close your account by contacting support — we will action verified requests within a reasonable timeframe.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable financial compliance rules.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. Never share that OTP — our team will never ask for it.

Data Access Requests

To see what data we hold on your account, submit a request through live chat or email with your registered number and account ID.

Terms Updates

When these terms change, we notify you via the email or mobile number on your account before the update takes effect.

TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned incorrectly, contact our support team directly. We handle terms-related queries through live chat, email, and our help centre — all accessible from your account dashboard on mobile or desktop.

Team online

Live Chat

Open the chat widget from your account dashboard. Available during our published support hours for account and terms questions.

Email Support

Send your query to our support address listed in the help centre. Include your registered mobile number for faster account lookup.

Help Centre

Our help centre covers common terms questions — account suspension, wallet mismatch, and eligibility — with step-by-step answers.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account and wallet activity on sf90.

Account eligibility depends on your local law and whether your region is supported. It is your responsibility to confirm that using sf90 is lawful in your location before registering.

No. Your deposit wallet must be registered in your own name and match the identity details on your sf90 account. Third-party wallet deposits are not permitted under these terms.

We will notify you via your registered contact details before changes take effect. Continuing to use your account after that point means you accept the updated terms.

Contact support through live chat or email with your account ID and registered mobile number. We will verify your identity and respond with your data within a reasonable timeframe.

We may suspend or close accounts that breach these terms — including identity fraud or wallet mismatches — and will communicate the reason to your registered contact where permitted.

Withdrawals are returned to the same wallet used for your deposit — Rocket to Rocket, Nagad to Nagad, bKash to bKash. The wallet number must match your account registration.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.